Contact information

We're always happy to help! If you have any questions about your order, shipping, or our products, please don't hesitate to get in touch.

Customer Support
📧 Email: susanknits1@outlook.com

We aim to respond to all inquiries within 1–2 business days.

Common Reasons to Contact Us

• Order questions
• Shipping updates
• Damaged or defective items
• Product information
• Sizing and fit help
• Care and washing questions
• General support

Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

Thank you for choosing SusanKnits! We appreciate your support and look forward to helping you stay cozy this holiday season.